Policies

Our house rules and terms can be found in the "Book Now' section of this website

 

PROPERTY CANCELLATION POLICY

Full flexibility for SA government Covid lockdowns

Stays that cancel at least 30 days before check-in will get back 100% refund
Cancellations between 14 and 30 days before check-in, receive 50% refund.If we can rebook your dates you will receive a travel credit for the amount recovered.

Stays cancelled due to SA government lockdowns receive a travel credit for the full amount at any time prior to booking.

As a family business we realise there are times when circumstances upend your travel and make allowances at our discretion on the above policies. We recommend guests have travel insurance in these uncertain times.